In this section, the USER can find all information relating to the legal terms and conditions that define the relationships between users and us as the operators of this website. As a user, it is important that you are familiar with these terms before continuing your browsing. COSBA, as the operator of this website, undertakes to process the information of our users and customers with full guarantees and to comply with the national and European requirements that regulate the collection and use of our users’ personal data. Therefore, this website strictly complies with the GDPR (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE, Law 34/2002, of July 11, on information society services and electronic commerce.

GENERAL TERMS OF USE

These General Terms regulate the use (including mere access) of the pages of the website that make up the cosba.com site, including the content and services made available there. Anyone who accesses the website, cosba.com ("User") agrees to be bound by the General Terms in force at any given time on the cosba.com portal.

PERSONAL DATA WE COLLECT AND HOW WE DO IT

Read the Privacy Policy

USER COMMITMENTS AND OBLIGATIONS

The User is informed, and agrees, that access to this website does not in any way constitute the start of a commercial relationship with cosba.com. Accordingly, the user undertakes to use the Website, its services and content without violating applicable law, good faith or public order.

The use of the website for illicit or harmful purposes, or for actions that in any way could cause damage or prevent the normal operation of the website, is prohibited. Regarding the contents of this website, the following are prohibited: their reproduction, distribution or modification, in whole or in part, unless authorized by the legitimate owners; any infringement of the rights of the provider or the legitimate owners; their use for commercial or advertising purposes.

When using the website, cosba.com, the User agrees not to engage in any conduct that could damage the image, interests or rights of cosba.com or third parties, or that could damage, disable or overload the portal or that would in any way prevent normal use of the website. However, the User should be aware that the security measures of computer systems on the Internet are not completely reliable and that, therefore, cosba.com cannot guarantee the absence of viruses or other elements that may cause alterations in the User’s computer systems (software and hardware) or in their electronic documents and files stored therein.

SECURITY MEASURES

The personal data provided by the user to cosba.com may be stored in automated or non-automated databases solely owned by cosba.com, which assumes all technical, organizational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with current data protection regulations.

Communication between users and cosba.com uses a secure channel, and the transmitted data are encrypted thanks to HTTPS protocols; therefore, we guarantee the best security conditions to ensure users’ confidentiality.

COMPLAINTS

cosba.com informs that complaint forms are available to users and customers. The User may file complaints by requesting a complaint form or by sending an email to central@cosba.com indicating their full name, the service and/or product purchased and explaining the reasons for their complaint.

The user/buyer may notify us of the complaint either by email to: central@cosba.com, optionally attaching the following complaint form: The service/product: Purchased on: User’s name: User’s address: User’s signature (only if submitted on paper): Date: Reason for the complaint:

DISPUTE RESOLUTION PLATFORM

For your information, to submit your complaints you may also use the European Commission’s online dispute resolution platform available at the following link: http://ec.europa.eu/consumers/odr/

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

Pursuant to the provisions of Articles 8 and 32.1, second paragraph, of the Copyright Law, reproduction, distribution and public communication, including making available, of all or part of the contents of this web page for commercial purposes, on any medium and by any technical means, are expressly prohibited without the authorization of cosba.com. The user undertakes to respect the Intellectual and Industrial Property rights owned by cosba.com.

The user knows and accepts that the entire website, containing without limitation the text, software, content (including the structure, selection, organization and presentation thereof) podcasts, photographs, audiovisual material and graphics, is protected by trademarks, copyrights and other legitimate rights, in accordance with the international treaties to which Spain is a party and other property rights and laws of Spain. If a user or third party believes that a violation of their legitimate intellectual property rights has occurred by the posting of certain content on the website, they must notify cosba.com indicating:

• Personal data of the interested party who owns the allegedly infringed rights, or indicate the authority under which they act if the claim is filed by a third party on behalf of the interested party.

• Identify the content protected by intellectual property rights and its location on the website, proof of the asserted intellectual property rights and an express statement in which the interested party assumes responsibility for the truthfulness of the information provided in the notice.

EXTERNAL LINKS

The pages of the cosba.com website may provide links to other websites and content that are owned by third parties. The sole purpose of the links is to provide the User with the possibility of accessing such links. cosba.com is not responsible in any case for the results that may arise for the User from accessing such links.

Likewise, the user will find within this site pages, promotions and affiliate programs that access users’ browsing habits to establish profiles. This information is always anonymous and does not identify the user.

The information provided on these sponsored sites or affiliate links is subject to the privacy policies used on those sites and will not be subject to this privacy policy. Therefore, we strongly recommend that Users carefully review the privacy policies of affiliate links.

A User who intends to set up any technical linking device from their website to the cosba.com portal must obtain prior written authorization from cosba.com. Establishing a link does not imply the existence of any relationship between cosba.com and the owner of the site on which the link is established, nor does it imply acceptance or approval by cosba.com of its content or services.

COMMENTS POLICY

Our website allows comments to enrich content and make inquiries. Comments that are not related to the theme of this site, that include defamation, slander, insults, personal attacks or disrespect in general toward the author or other members will not be accepted. Comments that contain information that is obviously misleading or false, as well as comments that contain personal information, such as private addresses or phone numbers, and that violate our data protection policy, will also be removed.

Comments created solely for promotional purposes of a website, person, or group and anything that may be considered spam in general will likewise be rejected. Anonymous comments are not allowed, nor comments posted by the same person under different nicknames. Comments that attempt to force a debate or a stance by another user will also not be considered.

DISCLAIMER OF WARRANTIES AND LIABILITY

The Provider gives no guarantees and is not liable, under any circumstances, for damages of any kind that may result from:

• The lack of availability, maintenance and effective operation of the website, or its services and content.

• The existence of viruses, malicious or harmful programs in the content.

• Illegal, negligent, fraudulent or contrary use of this Legal Notice.

• The lack of legality, quality, reliability, usefulness and availability of services provided by third parties and made available to users on the website.

• The provider is not responsible under any circumstances for damages that may arise from the illegal or improper use of this website.

APPLICABLE LAW AND JURISDICTION

In general, the relationships between cosba.com and the Users of its telematic services present on this website are subject to Spanish law and jurisdiction and to the courts.

CONTACT

If any User has any questions about these Legal Terms or any comments about the cosba.com portal, please contact central@cosba.com.

On behalf of the team that makes up COSBA, we thank you for taking the time to read this Legal Notice.

Data controller – who is responsible for processing the data?

Identity: COSBA SL Registered office: Carretera de les Marines a Dénia 154Ñ 154Ñ, 03700, Denia, España Tax ID: B03131794 Telephone: +34 606 20 20 80 Email: central@cosba.com Contact: Carlos Domain name: cosba.com

Purposes – for what purposes do we process your data?

In compliance with the provisions of European Regulation 2016/679 (General Data Protection Regulation), we inform you that we will process the data you provide us for:

• Managing the contracting of services you request through the Platform, as well as the corresponding invoicing and delivery.

• Periodically sending communications about services, events and news related to the activities carried out by COSBA, by any means (telephone, postal mail or email), unless otherwise indicated or the user objects or withdraws their consent.

• Sending commercial and/or promotional information related to the sector of contracted services and added value for end users, unless otherwise indicated or the user objects or withdraws their consent.

• Complying with legally established obligations, as well as verifying compliance with contractual obligations, including fraud prevention.

• Disclosure of data to bodies and authorities, provided they are requested in accordance with legal and regulatory provisions.

Categories of data – what data do we process?

Derived from the aforementioned purposes, at COSBA we manage the following categories of data:

• Identification data

• Metadata of electronic communications

• Commercial information data. If the user provides third-party data, they state that they have obtained consent from those third parties and undertake to convey the information contained in this clause to them, releasing COSBA from any liability in this regard.

• However, COSBA may carry out verifications to confirm this fact, adopting the due diligence measures that correspond, in accordance with data protection regulations.

Legal basis – what is the legal basis for processing your data?

The processing of data whose purpose is the sending of periodic newsletters about services, events and news related to our professional activity is based on the consent of the data subject, expressly requested to carry out such processing, in accordance with current legislation.

In addition, the legal basis for processing data related to offers or collaborations is the consent of the user who submits their data, which they may withdraw at any time, although this may affect the ability to communicate smoothly and may obstruct the processes they wish to carry out.

Finally, the data may be used to comply with the legal obligations applicable to COSBA.

Data retention period – how long will we keep your data?

COSBA will retain users' personal data only for the time necessary to carry out the purposes for which they were collected, while the consents granted are not revoked. Thereafter, if necessary, the information will be kept blocked during the legally established periods.

Recipients – to which recipients will your data be communicated?

Your data may be accessed by those providers that provide services to COSBA, such as hosting services, marketing tools and content systems or other professionals, when such communication is required by law, or for the execution of the contracted services.

COSBA has entered into the corresponding data processing agreements with each of the providers that provide services to COSBA, with the aim of ensuring that such providers will process your data in accordance with the provisions of applicable law.

They may also be disclosed to the State Security Forces and Corps in cases where there is a legal obligation.

Banks and financial institutions, for the collection of services. Public administrations competent in the sectors of activity, when established by applicable regulation.

Information security – what security measures do we implement to protect your data?

To protect the different types of data reflected in this privacy policy, we will implement the necessary technical security measures to prevent their loss, manipulation, dissemination or alteration.

• Encryption of communications between the user's device and COSBA's servers

• Encryption of information on COSBA's own servers

• Other measures that prevent third-party access to user data.

• In those cases in which COSBA uses service providers for the maintenance of the platform that are located outside the European Union, such international transfers have been regularized in line with COSBA's commitment to the protection, integrity and security of users' personal data.

Rights – what are your rights when you provide us with your data and how can you exercise them?

You have the right to obtain confirmation as to whether COSBA is processing personal data concerning you or not. You also have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, you may request the restriction of processing of your data, in which case we will only retain them for the exercise or defense of claims. In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. COSBA will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

You may also exercise the right to data portability, as well as withdraw consents given at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

If you wish to exercise any of your rights you can contact central@cosba.com.

Finally, we inform you that you can contact the Spanish Data Protection Agency and other competent public bodies for any claim arising from the processing of your personal data.

Modification of the privacy policy

COSBA may modify this Privacy Policy at any time, with successive versions being published on the Website. In any case, COSBA will communicate in advance any changes to this policy that affect users so that they can accept them.

This Privacy Policy is updated as of 27/12/2020. COSBA (Spain). All rights reserved.

If you wish, you may also consult our Cookies Policy.

This website uses cookies and/or similar technologies of its own, which store and retrieve

information when you browse.

Below, you can review the cookies and/or similar technologies used on this website.

OWN COOKIES

Technical or necessary

Technical cookies or strictly necessary cookies are those that enable the user to

browse through a website and use the various options or services that

are offered there, such as, for example, controlling traffic and data communications, identifying the

session, accessing restricted-access areas, remembering the items that make up an order,

processing the purchase of an order, managing payment, controlling fraud related to the

service’s security, submitting a request to sign up or take part in an event, using

security elements while browsing, storing content for the dissemination of videos or

sound, enabling dynamic content (for example, loading animation for a text or image),

sharing content through social networks or personalizing the user interface, as long as

it is the user who chooses the customization options they want. The legal basis that legitimizes this

processing is the performance and maintenance of the service requested by the user. These cookies

will remain active while the user stays on the website.

MORE INFORMATION ABOUT THE PROCESSING OF PERSONAL DATA

You can find out more about the processing of your personal data by accessing

our Privacy Policy.